Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop

Our items are priced according to weight and postage class,  Generally we post 2nd class. However on many of our items post is included

Which payment methods are accepted in the Online Shop?

We accept PayPal and Credit/Debit cards through the paypal portal.

How long will delivery take?

Delivery takes approx. 3 business days, after completion

How secure is shopping in the Online Shop?

We do not hold any of your card details, personal details are kept for your ease of use, however our site is secure and is encrypted.

What exactly happens after ordering?

Depending on wether or not you have requested any customisation options ,  we endevor to get your order dispatched within 24 hours, fully bespoke or customised orders will take longer.

Do I receive an invoice for my order?

Yes…You will be emailed your order reference at the time of order and when your order is completed.